Privacy Policy

Last Updated: April 26, 2024

At Dance Lover, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website, [www.dancelover.ca], operated in Ontario, Canada.

1. What Personal Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

Information You Provide:

  • Personal Contact Information: name, billing address, shipping address, email address, phone number.
  • Order Information: payment details (processed securely through Shopify or third-party processors), items purchased, order history.
  • Account Information: username, password, and preferences if you create an account.
  • Customer Support Information: inquiries, communications, or feedback you provide.

Information Collected Automatically:

  • Device Information: IP address, browser type, time zone, cookie data.
  • Usage Data: pages viewed, time spent on pages, referring websites, and other analytics data.

Information from Third Parties:

  • Payment processors (e.g., Shopify Payments, PayPal) and shipping partners.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process your orders and deliver products.
  • To communicate with you about orders, shipping, or customer service inquiries.
  • To send you promotional emails, newsletters, or updates (if you opt in).
  • To personalize your shopping experience.
  • To improve our website and services using analytics.
  • To detect, prevent, or address fraud and security issues.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Shopify: Our e-commerce platform provider.
  • Payment Processors: To process payments securely.
  • Shipping Partners: For order delivery.
  • Legal Requirements: If required to comply with laws, regulations, or legal processes.

We do not sell your personal information.

4. Behavioral Advertising

We may use your personal information to deliver targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using:

5. Cookies

We use cookies and similar tracking technologies to:

  • Enable website functionality.
  • Understand how you interact with our website.
  • Personalize content and ads.

You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law. 

7. Security

Our e-commerce platform, Shopify, securely stores and processes your personal information. Shopify uses industry-standard security measures, including encryption, firewalls, and secure data centers, to protect your data.

While Shopify takes reasonable steps to safeguard your information, it’s important to understand that no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

As a resident of Canada, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccuracies.
  • Withdraw consent for marketing communications at any time.
  • Request deletion, subject to legal or operational requirements.

To exercise your rights, please contact us at support@dancelover.ca

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The revised version will be posted with the "Last Updated" date.

11. Contact Us

If you have questions, concerns, or complaints about our privacy practices, please contact us at:

Dance Lover
 Ontario, Canada
 Email: support@dancelover.ca